Privacy Policy
- Introduction Datatube Canva App (“we,” “our,” “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our services, you agree to this policy. If you do not agree, please refrain from using our platform.
- Information We Collect
We collect the following types of information:
- Personal Information:
- Information you provide during registration or account setup, including your name, email address, phone number, and business details.
- Information shared when contacting customer support or subscribing to newsletters.
- Usage Data:
- Information about how you interact with our website and services, such as IP addresses, browser type, pages visited, and time spent on the platform.
- Cookies and similar tracking technologies to enhance user experience.
- Integrated Data:
- Data retrieved from third-party systems like CRMs, CoreLogic, or REAXML integrations to enable features like property listings and dynamic templates.
- How We Use Your Information
We use your data for the following purposes:
- Service Delivery:
- To provide and improve our services, including integrating real estate data into Canva templates.
- To personalise your experience on the platform.
- Communication:
- To respond to inquiries and provide customer support.
- To send updates, newsletters, or promotional content (only with your explicit consent).
- Legal Compliance:
- To comply with legal obligations, enforce agreements, and protect our legal rights.
- Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data in the following scenarios:
- With Service Providers:
- Trusted third parties assisting us with operations like data hosting, analytics, or payment processing.
- For Legal Reasons:
- To comply with applicable laws, legal processes, or enforceable governmental requests.
- To protect against fraud, unauthorised access, or potential harm.
- During Business Transactions:
- In case of mergers, acquisitions, or sale of assets, your information may be transferred as part of the transaction.
- Data Security
We implement industry-standard measures to protect your information from unauthorised access, alteration, or destruction. Despite these efforts, no method of online transmission is completely secure, and we cannot guarantee absolute security.
- Your Rights
As an Australian-based company, we adhere to the Australian Privacy Act. You have the following rights:
- Access and correct your personal information.
- Request the deletion of your data, subject to legal requirements.
- Opt out of marketing communications.
To exercise these rights, contact us at support@datatube.app.
- Third-Party Links
Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
- Changes to This Privacy Policy
We reserve the right to update this policy as necessary. Any changes will be reflected on this page, with the “Effective Date” updated accordingly.
- Contact Us
For questions or concerns about this Privacy Policy, please reach out to us at support@datatube.app
